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Hand & StonePosted 2 weeks ago

ASSISTANT SPA MANAGER - ANNAPOLIS

$45,000–$45,000 year

On-siteAnnapolis, Maryland, United States

Full Time

Job Summary

Drive sales performance by achieving membership, retail, and service goals while coaching the team on conversion behaviors. Own daily front desk operations, managing guest flow and ensuring high standards across all client interactions. Lead and develop the front desk team to consistently meet sales and service targets, supporting reporting, cash handling, and booking systems. Assist the General Manager with operational execution and step in as a key leader to maintain momentum. This role prepares you for future leadership opportunities within our multi-unit organization, which operates over 60 locations across 8 states. Flexible availability including nights, weekends, and holidays is required.

Required Qualifications

  • 1–3 years of leadership experience preferred
  • Strong background in sales, customer service, or performance-driven environments
  • Proven ability to lead, coach, or influence a team
  • Strong communication and interpersonal skills
  • High level of accountability and a solutions-oriented mindset
  • Comfortable in a fast-paced, goal-driven environment
  • Flexible availability including nights, weekends, and holidays

Desired Qualifications

  • Experience with booking systems (Zenoti or similar) a plus

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