Assistant Site Manager
$70,000–$80,000 year
On-siteNiagara Falls, New York, United States
Job Summary
Oversee daily on-site janitorial operations, serving as the primary liaison with clients to ensure service delivery meets contract scope and performance expectations. Conduct regular inspections, address service issues, and maintain records while enforcing company policies and disciplinary procedures with timely documentation. Manage cleaning supply inventory and equipment, assist with scheduling and timekeeping to optimize labor usage, and train staff on proper techniques and safety compliance. Maintain a consistent physical presence on-site, responding in real time to operational needs and providing hands-on support during high-demand periods. This hands-on leadership role supports the Site Manager in maintaining high service standards across multiple buildings.
Required Qualifications
- Previous supervisory experience in janitorial or facilities management
- Strong leadership, communication, and interpersonal skills
- Experience managing staff schedules, labor coverage, and daily operational priorities across multiple buildings or large sites
- Proficiency with basic computer systems for reporting, timekeeping, onboarding, and inventory tracking
- High school diploma or equivalent
- Ability to read and write
- Bilingual in English and Spanish
- Ability to work independently with minimal or no supervision
- Ability to be flexible and work at a fast pace
- Ability to motivate teams, maintain high-quality standards, and interact professionally with clients and staff
- Ability to communicate effectively with clients and coworkers and treat them with courtesy and respect
- Ability to work cooperatively with others
- Ability to accept direction and constructive criticism
- Ability to complete tasks in a timely manner
- Ability to effectively multitask and manage multiple projects
- Ability to maintain consistent attendance and punctuality
- Ability to pay close attention to small details
- Constant (up to 100%) standing, walking, pushing, kneeling, bending, twisting, reaching, squatting, and crawling
- Ability to work in varying warehouse environments and temperatures, including exposure to noise, heat, cold, and indoor/outdoor conditions
- Must be able to lift and/or carry up to 25 pounds frequently
- 1st Shift, 2nd Shift, 3rd Shift, Weekends
Desired Qualifications
- Associate degree or coursework in management
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