Assistant Showroom Manager - Town Center at Boca Raton
$43,680–$62,400 year
On-siteBoca Raton, Florida, United States
Job Summary
Lead a team of Luxury Sales Consultants at the Town Center at Boca Raton showroom by demonstrating industry-leading selling behaviors and providing ongoing coaching to maintain adherence to expectations. Personally achieve individual sales and client activity goals while taking the lead on customer escalations and partnering with the manager to resolve difficult situations. Manage daily, weekly, and monthly KPIs to plan team progress, maintain store standards, and protect the brand while adapting to new initiatives. This role requires 3+ years of customer service or sales experience, prior retail management, and proficiency in Microsoft Office. Blue Nile is a fine jewelry company driven to reimagine the industry and celebrate all stories of love.
Required Qualifications
- 3+ years of customer service/sales background
- Prior management experience in retail
- Proven track record of increasing personal sales volume
- Effective communication skills both written and verbal
- Embraces technology and implements new systems seamlessly
- Strong sense of urgency and bias for action
- Ability to make decisions quickly and accurately
- Proficient in Microsoft Office
- Effective time management
- Strong collaborative and interpersonal skills
- Demonstrates the ability to build and maintain strong client relationships with tangible metrics
Desired Qualifications
- Jewelry experience is not required, but preferred
- Passion for training sand learning and executing against timelines and goals
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