Assistant Shop Manager - Tanasbourne Town Center

Assist the Shop Manager in providing effective leadership to the retail team, fostering a sales-focused and customer-focused environment. Set an example by achieving daily, monthly, and annual sales goals. Communicate and implement company direction, policies, and programs. Delegate tasks, ensure team compliance, and provide necessary follow-up. Assist in resolving customer and employee concerns in a professional and timely manner. Aid in training and developing team members on company programs, policies, and procedures. Provide support and feedback to team members to enhance their performance and growth. Assist in recruitment efforts by identifying and recommending qualified candidates for employment. Ensure compliance with company policies, procedures, ethical standards, and safety protocols. Assist in monitoring and controlling expenses to meet budgetary goals. Support procedures related to cash handling, protection of company assets, and banking. Assist in maintaining accurate timekeeping records and promptly approving weekly payroll. Collaborate with the Shop Manager and District Sales Managers to create and implement weekly work schedules. Assist in managing paperwork to meet established deadlines, including banking, new hires, and inventory. Other duties as assigned.