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RitualsPosted 1 month ago

Assistant Shop Manager (M/F) - Vila do Conde - 40h

On-sitePorto, Porto, Portugal

Full TimeDoctorate Or Professional DegreeLargeRetail

Job Summary

Develop the team to ensure every client has an unforgettable experience aligned with Rituals standards. Drive store performance by guaranteeing excellent customer service, effective teamwork, and daily operational efficiency. Train team members to reach their maximum potential and support the Shop Manager in building a trust-based culture rooted in constructive feedback. Assist in attracting, hiring, and retaining diverse, talented staff while ready to take the reins of store management when needed. Collaborate with the Shop Manager to guide the team toward achieving store objectives regarding customer satisfaction and sales. Requires minimum two years of retail experience, proven people management skills, English proficiency, and availability to work shifts.

Required Qualifications

  • Mínimo 2 anos de experiencia profissional como Assistant Shop Manager em retalho
  • preferencialmente no ramo luxo, cosmética
  • Competências comprovadas de gestão de pessoas (comunicação, coaching, empatia, inspiração)
  • Capacidade para tomar decisões e dar respostas positivas e criativas aos desafios
  • Conhecimentos de Inglês
  • Disponibilidade para trabalhar por turnos

Desired Qualifications

  • ENÉRGICO: Ter uma personalidade autêntica e inspiradora para os nossos clientes
  • EMBAIXADOR/A DA MARCA: vive a marca para estabelecer ligação com o cliente e com os seus colegas
  • MINDSET DE ORIENTAÇÃO AO CLIENTE: Coloca sempre o cliente no centro da sua atuação

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