Assistant Service Manager - Winslow, ME

Assistant Manager at VIP in Winslow, ME, acts as second in charge to ensure a safe, high-quality customer experience and execution of VIP programs. Responsible for leading the team in absence of the Service Manager, enforcing safety, communicating with customers, developing staff, and ensuring compliance with policies and regulations. Key duties include managing safety, customer engagement and education on vehicle condition via MPI, supporting the Service Manager in developing a superior team, coordinating LMS and vendor trainings, ensuring ASE certifications and inspections, guiding daily communications, managing dispatch of work orders, and maintaining facility and equipment, while adhering to service codes of ethics and regulatory requirements. Requires strong leadership, communication, organizational, and automotive servicing knowledge; two years in automotive service management preferred; ASE certifications and state inspection license as noted; valid driver’s license; willingness to perform office and service duties in a 5-day, 40-hour workweek.