Assistant Service Manager
On-siteHouston, Texas, United States
Houston, Texas, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Oversee physical property maintenance, repair appliances, plumbing, HVAC, and electrical systems, and manage make-ready preparations for vacant apartments. Conduct daily property tours to identify and correct hazardous conditions, perform preventative maintenance on equipment, and complete safety audits. Handle groundskeeping and pool duties, including securing areas and checking timers. Collaborate with residents, management, and contractors to resolve work orders and emergencies, while ensuring work areas remain organized and safe. Travel to other properties as needed and respond to on-call emergencies within thirty minutes.
Required Qualifications
- High school diploma or equivalent
- Two (2) years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position
- HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment
- Must have certifications/permits required by city or state to perform job responsibilities (i.e. pool operations)
- Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make ready
- Ability to operate most common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (rule...
- Must be able to apply common sense and understanding to carry out instructions and plans
- Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
- Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems
- Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances
- Must supply own hand tools
- Must be able to push, pull, lift, carry or maneuver weights of up to twenty five (25) pounds independently and up to fifty (50) pounds with assistance
- Must be able to physically access all exterior and interior parts of the property, including common areas and amenities
- Must be able to bend, stoop, climb, reach, carry objects and crawl in confined areas
- Must be able to deal with moderate to high levels of stress due to meeting deadlines
- Periodic travel within and outside of assigned geographical area will be required to conduct and attend training programs, assist at other properties, as needed, business meeting, property takeovers or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
- Reliable transportation is required
- Will be regularly called to work overtime in order to complete the demands of the property
- Will be scheduled for on-call emergencies, therefore reliable transportation is required
- Must respond to calls within fifteen (15) minutes and be on premises within thirty (30) minutes to address resident, management or emergency situations
- Must be able to work odd schedules and/or holidays
Desired Qualifications
- Training in household repairs, plumbing and mold detection/resolution preferred
- Certified Apartment Maintenance Technician (CAMT) preferred
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