Assistant Service Manager
On-siteMuskogee, Oklahoma, United States
Job Summary
Oversee Front of House service and enforce employment policy compliance while approving side work and providing thorough training. Work during peak times to set pace, managing through hands-on supervision that includes non-scheduled assistance with serving, hosting, and cooking. Ensure 100% table visitation to gather customer insights and assist in developing sales strategies. Lead by example to cross-train employees, oversee departmental scheduling, and develop promotions and incentives. Manage Responsible Alcohol Service training, safe food handling, and restaurant cleanliness while controlling guest flow. Assist with liquor inventory, ordering, and building sales with the Local Store Marketer. Maintain culture through core values of passion, integrity, partnership, and fun with purpose.
Required Qualifications
- Oversees service in the Front of House
- enforces compliance with all employment policies
- Provides/oversees thorough training
- Works during peak business times
- Manages through hands on supervision of the restaurant
- non-scheduled assistance with serving, hosting, cooking, etc.
- Ensures 100% table visitation of customers
- assists Service Manager in developing a sales strategy
- Leads by example to help develop employees and assistants
- Helps to cross-train employees
- Oversees scheduling of designated departments
- Develops promotions (incentives) to drive sales
- conducts alley rallies
- Manages compliance with Responsible Alcohol Service training requirements
- Understands and practices safe food handling procedures
- Ensures that the cleanliness of the restaurant and safety of our guests are maintained
- Helps to control the guest flow
- Assists Local Store Marketer with building sales
- Maintaining culture of the restaurant and living our core values every day
- passion, integrity, partnership, and fun with purpose
- wild growth
- working with happy, enthusiastic over-achievers
- self-disciplined
- hard working
- curious
- trustworthy
- humble
- truthful
- make choices according to what is best for the team
- live for opportunities to collaborate and make a difference
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