Assistant Service Manager - Stratham, NH
On-site · Stratham, New Hampshire, United States
Job Summary
Assistant Manager at VIP Auto Service in Stratham, NH acts as the second-in-command to the Service Manager, leading the team to deliver a differentiated customer experience while ensuring safety, policy compliance, and operational excellence. Responsibilities include supervising and developing staff, coordinating training and LMS requirements, ensuring proper dispatching of work orders to technicians, maintaining facility and equipment standards, upholding service ethics and regulatory compliance, and communicating effectively with customers and management to achieve VIP program targets. The role emphasizes safety as a top priority, managing daily operations, and delivering high-performance results through VIP processes and standards.
Required Qualifications
- Two years related experience in automotive service management
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
Additional Requirements
- None specified
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