Assistant Service Manager

Assist customers in servicing, repairing, and explaining service needs while understanding requirements to match them with appropriate options. Keep customers informed during repairs and maintain a follow-up system to drive repeat business. Hire and supervise all service department personnel, monitor their performance, and create department goals including an annual operating budget and marketing plan. Stay current on new products and attend required training. Maintain a high Customer Service Index rating by handling complaints immediately. Requires a high school diploma, five years of automotive service management experience, and a valid driver's license. Competitive salary with medical, dental, vision, 401K, and paid time off.