Assistant Service Manager - Gorham, NH
On-site · Gorham, New Hampshire, United States
Job Summary
Assistant Manager at VIP location in Gorham, NH supports the Service Manager by leading the team in their absence, ensuring safety, delivering a superior customer experience, and executing VIP programs and standards. Responsibilities include developing a superior team, ensuring LMS and vendor training completion, maintaining safety and compliance, coordinating service-operations, communicating with staff and customers, dispatching work, training on VIP processes, and maintaining facility and service department conditions. The role emphasizes strong leadership, effective communication, adherence to policies and regulations, and achievement of performance targets through daily to monthly reporting.
Required Qualifications
- Two years related experience in automotive service management
- Completion of two-year college or technical school program recommended
- Current, valid driver’s license issued in state of residence
- Equipment Safety Certification
- ASE Certification C1 – Service Consultant required
- ASE Certification P2 – Parts Specialist recommended
- ASE Certification G1 – Maintenance and light repair recommended
- State Inspection License Required (where applicable)
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