Assistant Sales Manager
On-siteMorgantown, West Virginia, United States
Job Summary
Conduct daily customer interactions via phone, email, and in-person meetings to convert quotes into orders and ensure a positive retail experience. Manage storefront organization, coordinate urgent action items during non-work hours, and assist with coverage when team members are unavailable. Lead weekly one-on-ones with the Sales Manager, relay sales and personnel data, and engage with local business communities through events and networking groups. Promote store locations and UGP overall via social media while driving sales at local opportunities. Maintain clean, organized retail floors and communicate effectively with customers to determine their specific needs.
Required Qualifications
- degree from a 4 year college or university
- Excellent writing and oral communication skills
- Previous Sales experience
- Very strong in typing, speed and accuracy
- Highly advanced organizational skills
- Proficient with Gmail and its applications, cloud computing sites and social media
- Availability outside regular business hours
- Ability to close deals promptly
- This position is classified as in person
- This position is classified as a fixed work schedule
- Responsible for coordinating with direct manager and/or team members in handling relevant urgent action items as they arise, even during non-work hours
- Responsible for actively participating in both a 1 on 1 weekly meetings with the Sales manager
- Responsible for assisting in coverage when other UGP team members are unavailable
- Responsible for taking care of your customers and ensuring they have the best experience and outcome possible
- Responsible for communication with customers via phone, email or in person to determine their needs
- Responsible for thinking of and relaying ideas for sales and marketing tools and ideas to Sales Manager
- Work with the Sales Manager to engage with customers and drive sales at events and local opportunities
- Responsible for the storefront to be clean, organized and welcoming
- Custom orders and retail products should be easy to find, clearly marked and organized
- The retail floor should be clean and welcoming
- Metrics on the Sales L10 Scorecard vs Goal as set by the Sales Team
- Increase year over year custom sales each year
- Increase year over year retail sales each year
- Customer feedback rating of at least a 90%
Desired Qualifications
- Prior management experience is preferred
- An ideal candidate would love the customer-salesperson relationship and the environment and clientele you'll find in your town
- eager for a chance to establish themselves in a rapidly expanding company through hard work, determination, and the development of countless professional relationships in the local area and beyond
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