Assistant Rooms Operations Manager
On-site · Edmonton, Alberta, Canada
Job Summary
Entry-level management role supporting day-to-day Rooms Operations activities across Front Desk, Housekeeping, Recreation, Laundry, Bell Staff, AYS, and Concierge/Guest Services; responsibilities include opening/closing shifts, reviewing room operations reports, supervising areas in the absence of management, ensuring supplies and equipment, understanding night audit procedures and loss prevention, budgeting and payroll reporting, supervising staffing and ensuring guest satisfaction through interactions and problem resolution, and participating in hiring, training, safety, performance reviews, and payroll processes in a Marriott hotel setting.
Required Qualifications
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area
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