Assistant Rooms Operations Manager
On-siteWhistler, British Columbia, Canada
EXPIREDWhistler, British Columbia, CanadaOn-siteFull TimeHigh School Or EquivalentHospitality ServicesEnterprise
Full TimeHigh School Or EquivalentEnterpriseHospitality Services
Job Summary
Open and close Front Desk shifts and Housekeeping, run room operations reports, and temporarily supervise all department areas including Recreation, Laundry, and Guest Services. Supervise same-day selling procedures to maximize revenue, verify room rates, and manage controllable expenses to meet budget goals. Investigate guest and employee accidents, handle complaints, and track guest preferences using the information system. Train staff on safety and emergency procedures, conduct performance appraisals, and schedule employees to meet business demands.
Required Qualifications
- High school diploma or GED
- 4 years experience in the guest services, front desk, housekeeping, or related professional area
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- 2 years experience in the guest services, front desk, housekeeping, or related professional area
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