Assistant Room Operations Manager

Open and close Front Desk shifts, run room operations reports, and ensure completion of assigned checklists across Housekeeping, Recreation, Laundry, and Guest Services. Operate department equipment, verify room rates, and supervise same-day selling procedures to maximize occupancy. Schedule employees, track attendance, and manage payroll progress reports to achieve budgeted goals. Handle guest complaints, investigate accidents, and review comment cards to maintain cleanliness standards and satisfaction. Ensure staff have proper supplies and comply with loss prevention policies while supporting repeat guest recognition programs.