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Follett Higher EdPosted 1 month ago

Assistant Retail Manager - Boutique Campus Store

$37,440–$45,760 year

On-siteOttawa, Ontario, Canada

Full TimeLargeEducation Services

Job Summary

Supervise sales team members and manage store operations by planning work schedules, training new hires, and ensuring adherence to company policies and merchandising standards. Greet customers, answer inquiries, and resolve escalated issues while maintaining a solutions-based service culture. Receive and unload merchandise, operate cash registers, and perform daily and month-end accounting tasks including cash balancing, bank deposits, and bad check recovery. Stock shelves, take inventory, and execute cleaning duties as needed. Keyholder with opening and closing responsibilities, including reporting daily sales and managing accounts receivable. Bilingual (French/English) with 1-3 years of retail experience preferred. Full-time benefits include medical, dental, vision, 401k matching, and quarterly bonuses.

Required Qualifications

  • Must be Bilingual (French/English)
  • Computer literacy
  • Ability to organize and prioritize workload
  • Effective verbal and written communication
  • General computer skills

Desired Qualifications

  • Associate's Degree or equivalent
  • 1 - 3 years of retail or bookstore experience
  • Prior supervisory experience

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