Assistant Restaurant Manager - Bacco (Vietnamese candidates only)
On-siteHanoi, Hanoi, Vietnam
Job Summary
Lead daily restaurant operations by supporting visible floor leadership, coaching supervisors in real time, and ensuring service standards are executed consistently. Manage opening and closing procedures, monitor cleanliness and readiness, and enforce food safety and hygiene compliance. Assist in controlling labor, productivity, and operating costs while contributing to outlet performance targets. Utilize Oracle Simphony, SevenRooms, and Oracle OPERA Cloud systems for accurate reporting and guest recognition. Collaborate across Food and Beverage, Culinary, Front Office, and Housekeeping teams to align operations and protect the guest experience. Maintain strong floor presence during service periods, participate in fire and life safety training, and attend all assigned meetings and trainings.
Required Qualifications
- University, college, or vocational education
- Previous management experience in Food and Beverage
- English proficiency
- Strong working knowledge of hospitality systems such as Oracle Simphony, SevenRooms, and Oracle OPERA Cloud
- Strong leadership presence and guest focus
- Ability to coach and develop leaders and colleagues
- Sound judgment and operational decision making
- Collaborative mindset and ownership of performance outcomes
- Professional presence and credibility
- Vietnamese nationality
Desired Qualifications
- University, college, or vocational education preferred
- Previous management experience in Food and Beverage is an advantage
- English is used daily in the workplace to support communication with an international and diverse five-star hotel clientele; proficiency is considered an asset
- Strong working knowledge of hospitality systems such as Oracle Simphony, SevenRooms, and Oracle OPERA Cloud is an advantage
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