Assistant Resident Manager (two-person team) Sherbrooke
On-site · Sherbrooke, Quebec, Canada
Job Summary
Assistant Resident Manager for a two-person team in Sherbrooke, QC. Responsibilities include welcoming residents and providing courteous service, handling resident concerns and service requests within 24 hours, managing office tasks (online applications, notices, lease renewals), organizing resident events, general cleaning of common areas and vacant units, supporting building maintenance (HVAC, electrical, plumbing, boiler & chiller), coordinating repairs with trades and contractors, enforcing fire safety procedures, and ensuring safety and compliance (WHMIS, fire safety). Must communicate effectively in English and French and perform duties in both customer service and property operations, with emphasis on move-in readiness and resident satisfaction.
Required Qualifications
- Excellentes aptitudes en service à la clientèle
- Maîtrise des outils informatiques de base
- Capacité à effectuer des tâches de nettoyage général et des réparations mineures
- Capacité à soulever des charges allant jusqu'à 23 kg (50 lb)
- Bonnes aptitudes à la communication écrite et orale
- Maîtrise du français et de l'anglais
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