Assistant Resident Manager
$85,000–$105,000 year
On-siteNew York City, New York, United States
New York City, New York, United StatesOn-siteFull Time$85,000–$105,000 yearHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Oversee daily building operations for One Manhattan Square, including repairs, maintenance, cleanliness, and emergency system monitoring for security, alarms, and fire suppression. Conduct regular walkthroughs to identify issues, manage amenity spaces, order supplies, and coordinate move-ins/outs. Supervise building staff, ensure policy compliance, and handle scheduling, payroll, and training. Act as the primary liaison between residents and Extell Management Services, independently resolving resident and staff issues. Remain available 24/7 for emergencies.
Required Qualifications
- High school diploma or GED and a vocational/technical background
- A minimum of 5 years of experience with electrical, mechanical, plumbing equipment and systems
- Luxury hotel or residential background
- Demonstrated ability to manage multiple and complex operational matters on a daily basis
- Highly skilled in plumbing, electrical, carpentry, HVAC, and janitorial responsibilities
- Facilities and operations experience with solid knowledge of building systems
- Prior experience with BMS (Building Management Systems, Yardi, and BuildingLink)
- Working knowledge of painting and finishing work
- Strong background in working with fire, life, health, and safety systems
- Effective judgement, decision-making, and written and verbal communication skills
- A working knowledge of computer programs such as Microsoft Office, Windows etc
- Effective supervisory skills with 2 years' experience managing a luxury building staff
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