Assistant Reservations Manager

Oversee day-to-day reservation operations by supervising agents, managing inventory flows, and executing yield strategies and pricing tactics set by the Director of Revenue Management. Serve as the operational head of the department, handling escalated guest inquiries, VIP reservations, and group rooming lists while ensuring data entry accuracy for clean revenue tracking. Monitor daily inventory and overbooking thresholds to optimize occupancy, conduct rate parity checks across OTAs, and manage group blocks and billing details. Compile daily pickup reports, pace updates, and denial logs for weekly revenue strategy meetings. Assist in setting up new promotions and rate plans across distribution platforms while maintaining seamless connectivity between the PMS, Channel Manager, and third-party booking channels.