Assistant Relationship Managemer (m/f/d)
$33,511–$33,511 year
On-site · Salzburg, Salzburg, Austria
Job Summary
Support Relationship Managers in delivering a first-class service experience to private banking clients and strengthen long-term client relationships. Act as a trusted point of contact for clients, handling enquiries, correspondence and day-to-day matters with discretion and professionalism. Manage client-related tasks including account opening support, documentation, pending cases and compliance coordination. Prepare and follow up on client and acquisition meetings with high-quality briefing notes, presentations, and supporting materials. Process client instructions accurately across securities, foreign exchange, derivatives and payments, while monitoring open items to ensure timely execution. Take ownership of organisational and administrative responsibilities, including agenda management and office coordination. Maintain client data and documentation with high standards of accuracy and confidentiality, and support selected client events while contributing to process improvements and AI-enabled ways of working.
Required Qualifications
- Completed banking apprenticeship or equivalent commercial education with relevant experience in the banking environment; further education in banking, finance or business administration is an advantage
- Several years of professional experience in banking, ideally in private banking or in a client-focused support role
- Experience in supporting private banking clients and Relationship Managers, with a strong understanding of client servicing and administrative processes
- Good understanding of the regulatory environment relevant to private banking, eg cross-border rules, MiFID, AML
- Structured, precise and efficient working style
- Strong client and service orientation, professional, discreet and solution-driven approach
- Strong digital affinity and very good command of standard Office applications; experience with Avaloq and e-banking tools is an advantage, and openness towards AI-supported ways of working is welcomed
- Empathetic and polished professional presence, with very good communication and interpersonal skills and a collaborative, team-oriented mindset
- Fluent German and good written and spoken English skills
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