Assistant Registrar
$62,354–$63,300 year
On-siteSyracuse, New York, United States
Job Summary
Manage day-to-day Registrar's Office operations, including interpreting and enforcing federal, state, and college policies while maintaining data integrity of student academic records. Provide customer service to students, faculty, and external agencies regarding records, oversee degree completion tasks such as degree audits and conferrals, and coordinate study abroad and international transfer credit analysis. Serve as the primary liaison for student systems vendors like National Student Clearinghouse and Parchment, resolve registration errors, and evaluate new software upgrades. Work a 35-hour week with occasional evening and weekend attendance, reporting to the Assistant Registrar.
Required Qualifications
- Bachelor's degree
- 2-5 years of related experience in a higher education setting
- Strong knowledge of student records administration
- Strong knowledge of academic operations
- Strong knowledge of higher education business processes
- Demonstrated ability to analyze complex issues
- Demonstrated ability to develop practical solutions
- Demonstrated ability to lead operational improvements
- Strong interpersonal skills
- Strong leadership skills
- Strong communication skills
- Strong organizational skills
- Proven ability to work collaboratively
- Excellent organizational skills
- Attention to detail
- Ability to manage multiple priorities and deadlines effectively
- Attention to detail
- Proficiency in Excel
- Respect for confidential information
- Working knowledge of FERPA
Desired Qualifications
- Experience in a Registrar's Office
- Experience with Colleague Datatel
- Experience with Unity OnBase
- Experience with Parchment
- Experience with Informer
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