Assistant Property Manager
$38,938–$38,938 year
On-siteEffingham, Illinois, United States
Job Summary
Answer incoming calls, route messages to the Property Manager or Maintenance team, and manage correspondence with residents, staff, vendors, and community officials. Coordinate appointments, gather documentation, and maintain accurate resident, applicant, and property files in OneSite. Process maintenance work orders, track delinquencies, and assist with rent collection and receipt issuance. Manage the applicant waitlist, schedule interviews, and support leasing activities including showing units and processing applications. Verify household income and program eligibility for certifications, ensuring all documentation meets HUD and Fair Housing regulations. Address resident concerns with professionalism and communicate policies clearly while resolving discrepancies to maintain compliance.
Required Qualifications
- Minimum of 2 years of office or administrative experience
- Ability to meet critical deadlines and manage multiple responsibilities
- Ability to work independently and as part of a team
- Ability to thrive in a fast-paced, deadline-driven environment
- Flexibility to adapt to changing operational and compliance needs
- Strong organizational skills with the ability to manage multiple priorities
- Excellent verbal and written communication skills
- Detail-oriented with a strong focus on compliance and accuracy
- Demonstrated customer service skills with empathy and professionalism
- Ability to thrive in a fast-paced, deadline-driven environment
Desired Qualifications
- Property management or HUD experience
- Experience working in affordable or senior housing environments
- Proficiency in Microsoft Word, Excel, and RealPage OneSite
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.