Assistant Property Manager / Resident Service Coordinator
$58,000–$60,000 year
On-siteManassas, Virginia, United States
Job Summary
Supervise maintenance staff during the property manager's absence, schedule repairs, and recommend physical improvements while ensuring timely rent collection and eviction enforcement. Manage resident recruitment, lease administration, and move-in procedures in compliance with HUD guidelines, including eligibility verification, recertification interviews, and accurate EIV reporting. Coordinate communication between the property and corporate office, conduct file audits, and resolve income discrepancies per company policy. Serve as the on-call representative for evening, weekend, and holiday emergency services. This role supports the Property Manager and Regional Manager with special projects and administrative tasks, fostering trusting relationships with residents, vendors, and community organizations. You will advocate for residents, develop volunteer service opportunities, and educate the team on aging-in-place services.
Required Qualifications
- Knowledge of Property Manager's location always when they are absent from the office
- Knowledge about the services available to residents and eligibility requirements for accessing those services
- Knowledgeable on issues pertaining to HUD procedures, selection criteria, policy
- Friendly, helpful and considerate of all residents
- Friendly, helpful, and considerate to all residents/visitors
- Serve as on-call representative providing evening, weekend and holiday emergency service
- Assist at other properties as assigned
- Maintain involvement and certification with AASC and any other Service Coordinator vendors affiliated with Quantum Real Estate Management LLC, AMO
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