Assistant Property Manager (East Village)
$49,920–$56,160 year
On-siteMinneapolis, Minnesota, United States
Job Summary
Respond to resident, vendor, and management inquiries; enter and coordinate maintenance requests; and manage vendor access to the property. Provide onsite administrative support by answering phones, managing mail, maintaining filing systems, and accurately entering applicant and resident information into the property management system. Support rent collection activities, process applications, and conduct move-in and move-out inspections while walking the property to identify safety concerns. Maintain compliance with HUD, LIHTC, and other affordable housing regulations by preparing recertification notices and resolving noncompliance events. This full-time role includes a Monday–Friday schedule from 8:30am to 5:00pm with flexibility for resident events. The position is open until filled at Aeon's East Village community in Minneapolis, MN.
Required Qualifications
- Previous property management experience
- closely related detail-oriented administrative experience
- Strong organizational skills
- Demonstrated ability to engage in interpersonal communication that is culturally responsive
- Exceptional customer service skills
- Ability to manage competing responsibilities
- Ability to adapt quickly
- Ability to work effectively in a fast-paced, high-energy environment
- Resourcefulness
- Problem solving
- Relationship-building
- Commitment to Aeon's mission
- Solid and proven work ethic
- Ability to use good judgment
- Ability to prioritize
- Ability to execute a wide-ranging workload
- Commitment to learning
- Commitment to participating in Aeon's diversity, equity, and inclusion efforts
- Ability to remain in stationary position for extended periods while working at a computer and attending meetings
- Ability to operate standard office equipment, including computers, phones, and printers
- Ability to move about the office to access files, meeting spaces, and office equipment
- Ability to reach above and below shoulder height to access file cabinets, storage areas, and office supplies
- Ability to lift and carry materials up to 15 pounds on an occasional basis
- Ability to conduct property tours and inspections
- Ability to navigate multiple floors and uneven surfaces
- Ability to communicate clearly and effectively, both verbally and in writing, in person and through virtual platforms
- Ability to work in environments with moderate noise levels
- Monday – Friday schedule
- 8:30am to 5:00pm
- In-person role based at the assigned properties
- Occasional work at Aeon's Central Office, training facilities, or other properties
Desired Qualifications
- Experience with affordable housing programs such as Tax Credit and Project-Based Section 8
- Experience with Yardi, Fortress, or another property management software
- Experience working with individuals experiencing or significantly impacted by mental health challenges, substance use, poverty, long-term homelessness, and trauma
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