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Birchstonetoday

Assistant Property Manager

On-site · Chapel Hill, North Carolina, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Assist the Property Manager in all aspects of property operations to ensure adherence to Birchstone standards, exceptional service, and resident satisfaction. Manage leasing oversight, service team coordination, and Fair Housing compliance; support renewal notices and lease addendums. Lead rent collection, deposits, and reconciliations; assist with evictions and utility cut-offs as needed. Inspect units post-move-out, ensure units are ready for new residents, and maintain resident lease records. Provide exemplary customer service, handle resident concerns, oversee permits, and contribute to process improvements. Familiarity with Entrata software and MS Office; willingness to work varying hours; bilingual English/Spanish preferred; valid driver’s license required.

Required Qualifications

  • High School Diploma or Equivalent required
  • Bachelor’s degree in Business, Sales, or related field preferred (not required)
  • Two (2) or more years work experience in multi-family, Conventional/Market Rate, Class A and Class B communities preferred
  • Two (2) or more years work experience in residential leasing and/or sales experience preferred
  • One (1) or more years work experience in a lead or supervisory role preferred
  • Certified Property Manager (CPM), Certified Apartment Manager (CAM) and/or Accredited Residential Manager (ARM) certifications preferred
  • Valid driver’s license required
  • Sufficient expertise in marketing, leasing, and financial management
  • Strong leadership, collaboration, and interpersonal skills
  • Ability to work independently and in a team environment
  • Proficiency with Microsoft Office and Entrata or similar property management software
  • Bilingual ability in English and Spanish preferred
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Birchstone

Assistant Property Manager

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