Assistant Property Manager

Serve as the primary leasing professional for the community. Generate traffic through outreach, marketing initiatives, and lead management. Respond promptly to telephone, email, and online inquiries. Conduct community tours and apartment showings for prospective residents. Qualify prospects, process applications, and ensure compliance with company screening standards. Prepare, review, and execute lease-related documents accurately and timely. Follow up with prospects and maintain a strong closing ratio. Manage resident retention efforts, including lease renewals and resident engagement. Maintain company customer service standards and serve as a primary point of contact for resident concerns and complaints. Manage collection efforts of current residents including reporting. Handle all move-out charges, refunding of security deposits, and collections from previous residents. Be able to act as back up for check postings, PO writing, and invoicing. Act as a liaison with the Maintenance Department, coordinating service requests and ensuring timely follow-up with residents. Inspect grounds, models and leasing office daily for marketability and curb appeal. Coordinate turn process with maintenance staff. Other duties as assigned by the Property Manager.