Assistant Program Supervisor - Fayetteville, Sparta and Tullahoma, TN

Create and foster an environment supporting Crossroads' mission and Inspire culture. Support the Program Supervisor in achieving key KPIs including census, attrition, EBITDA, and NPS. Partner on employee relations, conduct interviews, and manage onboarding for new team members. Monitor team performance, compliance, and training needs while creating schedules and approving timecards. Handle front office duties such as check-ins, vitals, urine toxicology, and lab coordination. Reconcile payments, transport deposits, and serve as the primary point of contact for patient concerns. Maintain insurance information, order supplies, and facilitate performance evaluations. Complete and escalate staffing needs to the Program Supervisor. Available onsite during center operations hours in Fayetteville, Sparta, and Tullahoma.