Assistant Practice Manager
$68,000–$82,000 year
On-siteBuffalo, New York, United States
Buffalo, New York, United StatesOn-siteFull Time$68,000–$82,000 yearMedium
Full TimeMedium
Job Summary
Manage site-level customer service and front desk staff while supporting training on workflows, procedures, and customer service. Monitor front desk metrics, data collection, and staff accountability to workflows. Conduct site rounds to optimize daily flow and address patient or staff concerns. Perform provider schedule audits to identify and correct scheduling errors. Manage huddle sheets and run daily site huddles as needed. Work primarily at Blasdell with travel to other Neighborhood locations. Bachelor's degree or equivalent experience required.
Required Qualifications
- Bachelor's degree in related field or equivalent professional experience
Desired Qualifications
- 1-3 years of experience preferred
- Kindness: you treat each person with respect and compassion, valuing each person's story
- Resiliency: you see opportunities to innovate and find solutions when challenges arise
- Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
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