Assistant Operations / Terminal Manage

Job Summary

Required Qualifications

• •Bachelor's degree in management, transportation related field
• •Class D driver's license
• •Eligible to be insured under the applicable Company Motor Vehicle Insurance policies
• •Working proficiency of transportation software which includes TMW, Peoplenet, Speedguage, Rand McNally, Inventory in Motion (IIM), PCMiler, Time Clock Management (TCM), TracKing, Skybitz and SSRS reporting
• •Knowledge of transportation fleet modelling
• •Knowledge in Federal Motor Carrier Safety Regulations and CTPAT
• •Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• •Ability to write reports, business correspondence, and procedure manuals
• •Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• •Ability to effectively represent the Company in a positive manner interacting with clients, customers, co-workers, drivers, and the general public
• •Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• •Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• •Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• •Ability to deal with problems involving data entry issues
• •Must be able to lift, push and/or manage equipment and supplies up to 25 pounds
• •Close vision
• •Peripheral vision
• •Ability to adjust focus
• •Distance vision
• •Color vision
• •Depth perception
• •Ability to stand
• •Ability to sit
• •Ability to use hands to finger, handle, or grasp
• •Ability to talk or hear
• •Ability to occasionally lift and/or move up to 25 pounds
• •Ability to reach overhead with hands and arms
• •Ability to grasp, climb and/or balance
• •Ability to be mobile for 100% of the workday
• •Ability to frequently sit, stand, bend, reach or walk, up to 80% of the workday
• •Occasional travel
• •Availability for weekends and holidays depending on business demand
• •Must be proficient with Microsoft Office 365 i.e.; Excel, Word, PowerPoint, SharePoint, Teams, and OneDrive
• •Must have strong work ethic
• •Reputation for the highest degree of integrity and mature business judgment
• •Must have excellent organizational skills and attention to detail
• •Must be able to multitask and perform under tight deadlines in a fast-paced environment
• •Must be able to effectively lead and coach others
• •Must be able to effectively communicate with all assigned associates
• •Must be able to effectively represent the Company in a positive manner
• •Must be able to effectively manage the daily accountabilities of assigned company employees
• •Must be able to ensure the effective and efficient utilization of company assets
• •Must be able to assist in the coordination of and ensure effectiveness of training of assigned employees
• •Must be able to administer and assist in the enforcement, review, reporting, and compliance to DOT Hours of Service (HOS) rules and requirements
• •Must be able to monitor KPI and Productivity goals for assigned drivers
• •Must be able to conduct Ride-Alongs with assigned drivers
• •Must be able to lead and assist in the investigations of Incidents, Workplace Injuries, and Accidents
• •Must be able to ensure completion of performance reviews
• •Must be able to assist in the efficient, accurate, and proper submission of payroll
• •Must be able to plan and monitor tractor/trailer maintenance and roadside breakdowns
• •Must be able to establish relationships with leasing companies and repair vendors
• •Must be able to complete daily yard checks and equipment inspections
• •Must be able to establish effective relationships with customers
• •Must be able to ensure effective communication with all assigned associates
• •Must be able to assist and support in the review required paperwork/documents
• •Must be able to support in the management of the terminal infrastructure
• •Must be able to adhere to all BLS policies, procedures, DOT, and OSHA safety rules and regulations
• •Must be able to follow all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and OHSAS 45001 Quality certification programs
• •Must be able to enforce Company policies
• •Must be able to plan, assign, and direct work
• •Must be able to coach
• •Must be able to perform performance evaluation
• •Must be able to resolve associate concerns
• •Must be able to foster an environment with high levels of teamwork, accountability, communication, and vision
• •Must be able to analyze performance gaps and develop action plans to address performance issues
• •Must be able to maintain a highly engaging culture
• •Must be able to motivate associates
• •Must be able to participate in the driver hiring processes
• •Must be able to coordinate hiring process and discipline/terminations with Human Resources
• •Must be able to manage the assigned employee's time and attendance records
• •Must be able to enforce time and attendance records
• •Must be able to coordinate Time Off requests (Vacation/Sick/Bereavement)
• •Must be able to assist in the management of the daily accountabilities (including discipline) of assigned company employees
• •Must be able to ensure proper management of the assigned operations
• •Must be able to develop, support, monitor and manage the assigned company assets of tractors, trailers, drivers, and facilities
• •Must be able to build, develop, and maintain existing and new customer relations as well as third-party resources
• •Must be able to work with our associates, customers, and community in a safe and ethical manner
• •Must be able to achieve financial success
• •Must be able to develop, support, monitor and manage the assigned company assets
• •Must be able to build, develop, and maintain existing and new customer relations
• •Must be able to maintain and support in a highly engaged culture
• •Must be able to motivate team members
• •Must be able to ensure completion of performance reviews as assigned
• •Must be able to assist in the efficient, accurate, and proper submission of payroll
• •Must be able to plan and monitor tractor/trailer maintenance and roadside breakdowns
• •Must be able to establish relationships with leasing companies and repair vendors
• •Must be able to complete daily yard checks and equipment inspections
• •Must be able to establish effective relationships with customers
• •Must be able to ensure effective communication with all assigned associates
• •Must be able to assist and support in the review required paperwork/documents
• •Must be able to support in the management of the terminal infrastructure
• •Must be able to attend and complete all company development, safety, and compliance training
• •Must be able to adhere to all BLS policies, procedures, DOT, and OSHA safety rules and regulations
• •Must be able to follow Strict adherence to C-TPAT best practices
• •Must be able to Follows all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and OHSAS 45001 Quality certification programs
• •Must be able to supervise the assigned associates with work prioritization
• •Must be able to enforce Company policies
• •Must be able to plan, assigning, and directing work
• •Must be able to coaching
• •Must be able to performance evaluation
• •Must be able to recommending and implementing compensation adjustments
• •Must be able to incentives
• •Must be able to associate discipline
• •Must be able to resolving associate concerns
• •Must be able to employee engagement and problem resolution
• •Must be able to assist with interviewing, hiring, safety, training associates
• •Must be able to analyzing performance gaps and developing action plans to address performance issues
• •Must be able to maintaining a highly engaging culture
• •Must be able to motivating associates
• •Must be able to fostering an environment with high levels of teamwork, accountability, communication, and vision to associates
• •Must be able to assist in the management of the daily accountabilities (including discipline) of assigned company employees
• •Must be able to Responsible for ensuring the effective and efficient utilization of company assets
• •Must be able to Assist in the coordination of and ensures effectiveness of training of the assigned employees
• •Must be able to Administers and assist in the enforcement, review, reporting, and compliance to DOT Hours of Service (HOS) rules and requirements
• •Must be able to Responsible for monitoring KPI and Productivity goals for assigned drivers
• •Must be able to Conducts Ride-Alongs with assigned drivers
• •Must be able to Leads and assist in the investigations of Incidents, Workplace Injuries, and Accidents
• •Must be able to Responsible for the proper and efficient use of technology for all assigned employees
• •Must be able to Manages the assigned employee's time and attendance records
• •Must be able to Participates in the driver hiring processes
• •Must be able to Responsible for maintaining and supporting in a highly engaged culture
• •Must be able to Responsible for ensuring completion of performance reviews as assigned
• •Must be able to Responsible for assisting in the efficient, accurate, and proper submission of payroll
• •Must be able to Plan and monitor tractor/trailer maintenance and roadside breakdowns
• •Must be able to Establish relationships with leasing companies and repair vendors
• •Must be able to Complete daily yard checks and equipment inspections
• •Must be able to Establish effective relationships with customers
• •Must be able to Ensure effective communication with all assigned associates
• •Must be able to Assist and support in the review required paperwork/documents
• •Must be able to Support in the management of the terminal infrastructure
• •Must be able to Required to attend and complete all company development, safety, and compliance training
• •Must be able to Required to adhere to all BLS policies, procedures, DOT, and OSHA safety rules and regulations
• •Must be able to Strict adherence to C-TPAT best practices
• •Must be able to Follows all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and OHSAS 45001 Quality certification programs
• •Must be able to Other duties as assigned
• •Must be able to This position will supervise the assigned associates with work prioritization
• •Must be able to Responsibilities include enforcement of Company policies
• •Must be able to planning, assigning, and directing work
• •Must be able to coaching
• •Must be able to performance evaluation
• •Must be able to recommending and implementing compensation adjustments
• •Must be able to incentives
• •Must be able to associate discipline
• •Must be able to resolving associate concerns
• •Must be able to employee engagement and problem resolution
• •Must be able to This position will assist with interviewing, hiring, safety, training associates
• •Must be able to analyzing performance gaps and developing action plans to address performance issues
• •Must be able to This position is responsible for maintaining a highly engaging culture
• •Must be able to motivating associates
• •Must be able to fostering an environment with high levels of teamwork, accountability, communication, and vision to associates

Desired Qualifications

• •Associate degree and four years' experience with a reputable transportation provider in an operations, logistics, or terminal management role
• •Two years of experience with a reputable transportation provider in an operations or logistics management role
• •Bachelor's degree in management, transportation related field and two years of experience with a reputable transportation provider in an operations or logistics management role is preferred
• •Must be able to effectively lead and coach others
• •Must be able to effectively communicate with all assigned associates
• •Must be able to effectively represent the Company in a positive manner
• •Must be able to effectively manage the daily accountabilities of assigned company employees
• •Must be able to ensure the effective and efficient utilization of company assets
• •Must be able to assist in the coordination of and ensure effectiveness of training of assigned employees
• •Must be able to administer and assist in the enforcement, review, reporting, and compliance to DOT Hours of Service (HOS) rules and requirements
• •Must be able to monitor KPI and Productivity goals for assigned drivers
• •Must be able to conduct Ride-Alongs with assigned drivers
• •Must be able to lead and assist in the investigations of Incidents, Workplace Injuries, and Accidents
• •Must be able to ensure completion of performance reviews
• •Must be able to assist in the efficient, accurate, and proper submission of payroll
• •Must be able to plan and monitor tractor/trailer maintenance and roadside breakdowns
• •Must be able to establish relationships with leasing companies and repair vendors
• •Must be able to complete daily yard checks and equipment inspections
• •Must be able to establish effective relationships with customers
• •Must be able to ensure effective communication with all assigned associates
• •Must be able to assist and support in the review required paperwork/documents
• •Must be able to support in the management of the terminal infrastructure
• •Must be able to attend and complete all company development, safety, and compliance training
• •Must be able to adhere to all BLS policies, procedures, DOT, and OSHA safety rules and regulations
• •Must be able to follow Strict adherence to C-TPAT best practices
• •Must be able to Follows all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and OHSAS 45001 Quality certification programs
• •Must be able to supervise the assigned associates with work prioritization
• •Must be able to enforce Company policies
• •Must be able to plan, assigning, and directing work
• •Must be able to coaching
• •Must be able to performance evaluation
• •Must be able to recommending and implementing compensation adjustments
• •Must be able to incentives
• •Must be able to associate discipline
• •Must be able to resolving associate concerns
• •Must be able to employee engagement and problem resolution
• •Must be able to assist with interviewing, hiring, safety, training associates
• •Must be able to analyzing performance gaps and developing action plans to address performance issues
• •Must be able to maintaining a highly engaging culture
• •Must be able to motivating associates
• •Must be able to fostering an environment with high levels of teamwork, accountability, communication, and vision to associates
• •Must be able to assist in the management of the daily accountabilities (including discipline) of assigned company employees
• •Must be able to Responsible for ensuring the effective and efficient utilization of company assets
• •Must be able to Assist in the coordination of and ensures effectiveness of training of the assigned employees
• •Must be able to Administers and assist in the enforcement, review, reporting, and compliance to DOT Hours of Service (HOS) rules and requirements
• •Must be able to Responsible for monitoring KPI and Productivity goals for assigned drivers
• •Must be able to Conducts Ride-Alongs with assigned drivers
• •Must be able to Leads and assist in the investigations of Incidents, Workplace Injuries, and Accidents
• •Must be able to Responsible for the proper and efficient use of technology for all assigned employees
• •Must be able to Manages the assigned employee's time and attendance records
• •Must be able to Participates in the driver hiring processes
• •Must be able to Responsible for maintaining and supporting in a highly engaged culture
• •Must be able to Responsible for ensuring completion of performance reviews as assigned
• •Must be able to Responsible for assisting in the efficient, accurate, and proper submission of payroll
• •Must be able to Plan and monitor tractor/trailer maintenance and roadside breakdowns
• •Must be able to Establish relationships with leasing companies and repair vendors
• •Must be able to Complete daily yard checks and equipment inspections
• •Must be able to Establish effective relationships with customers
• •Must be able to Ensure effective communication with all assigned associates
• •Must be able to Assist and support in the review required paperwork/documents
• •Must be able to Support in the management of the terminal infrastructure
• •Must be able to Required to attend and complete all company development, safety, and compliance training
• •Must be able to Required to adhere to all BLS policies, procedures, DOT, and OSHA safety rules and regulations
• •Must be able to Strict adherence to C-TPAT best practices
• •Must be able to Follows all workplace processes and standards in support of the ISO-9001:2015, ISO 14001:2015, and OHSAS 45001 Quality certification programs
• •Must be able to Other duties as assigned
• •Must be able to This position will supervise the assigned associates with work prioritization
• •Must be able to Responsibilities include enforcement of Company policies
• •Must be able to planning, assigning, and directing work
• •Must be able to coaching
• •Must be able to performance evaluation
• •Must be able to recommending and implementing compensation adjustments
• •Must be able to incentives
• •Must be able to associate discipline
• •Must be able to resolving associate concerns
• •Must be able to employee engagement and problem resolution
• •Must be able to This position will assist with interviewing, hiring, safety, training associates
• •Must be able to analyzing performance gaps and developing action plans to address performance issues
• •Must be able to This position is responsible for maintaining a highly engaging culture
• •Must be able to motivating associates