Assistant Operations Manager
$37,440–$45,760 year
On-site · Honolulu, Hawaii, United States
Job Summary
Assist in optimizing club performance and member experience by supervising day-to-day operations, directing frontline team members (front desk, kids club, Armbar staff), enforcing policies, managing POS operations, inventory, and billing processes, and driving revenue growth across dues, retail, and the Juice Bar. Lead with energy and communication to maintain club standards, ensure a pristine environment, resolve member concerns professionally, and support training and advancement opportunities within a health-club setting. Requires a high school diploma or GED, 6 months of customer service experience in relevant settings, CPR/AED certification (or willingness to obtain), and ability to complete Kids Club training; role involves standing for full shifts and lifting up to 25 pounds. Benefits include health insurance, free uniforms, wellness resources, paid training, and opportunities for corporate advancement.
Required Qualifications
- High school diploma or GED equivalent
- Minimum of 6 months of customer service experience in a health club, retail, hospitality, or food service environment
- Current CPR/AED certification (or willingness to complete)
- Ability to complete Kids Club Attendant training prior to working in the childcare area
- Physical capability to stand for a full shift and occasionally lift/move up to 25 pounds
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