Assistant Operations Manager (Remote) - NY Behavioral Health Private Practice
$50,000–$55,000 year
RemoteNew York, United States
Job Summary
Serve as the primary operational resource for clinicians by providing timely support on documentation, scheduling, and internal workflows. Coordinate daily operational processes to ensure accurate documentation and identify opportunities for efficiency improvements. Track clinician activity, sessions, and KPIs to analyze performance data and generate reports for leadership. Maintain HIPAA compliance and organizational standards while partnering with teams to improve clinician satisfaction. This fully remote role supports a growing behavioral health private practice focused on helping patients access high-quality mental health care.
Required Qualifications
- Bachelor's Degree
- 2+ years of experience in behavioral health, healthcare administration, medical office operations, or a similar healthcare environment
- Strong relationship-building, communication, and interpersonal skills with the ability to work effectively with clinicians and cross-functional teams
- Strong analytical skills with the ability to organize, interpret, and communicate operational data
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Comfortable working independently in a fully remote environment
Desired Qualifications
- Experience using an Electronic Health Record (EHR) system (AdvancedMD strongly preferred)
- Experience in a behavioral health or outpatient private practice
- Experience with Salesforce or another CRM platform
- Familiarity with New York insurance plans and authorization processes
- Experience pulling reports, analyzing operational data, and tracking key performance indicators (KPIs)
- Previous leadership or supervisory experience
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