Assistant Operations Manager
On-site · Orlando, Florida, United States
Job Summary
Assistant Operations Manager on the shop floor to drive customer service and sales while coaching staff and maintaining compliance with cannabis regulations. Responsible for relationship-building with customers, staff scheduling, inventory oversight, and ensuring store presentation aligns with SOPs. Leads training and performance feedback, supports promotions and launches, manages timekeeping and staffing to optimize service, and collaborates with the Store Manager on budget, P&L, and operational targets. Strong emphasis on leadership, communication, and data-driven action planning in a regulated retail cannabis environment.
Required Qualifications
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- 1-2 years of supervisory experience
- Microsoft Office Suite proficient to advance level
- Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively
- Excellent verbal and written communication skills with an ability to influence others
- Demonstrate independent, strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
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