Assistant Operations Manager - Outbound Operations
$70,000–$80,000 year
On-site · Milford, Connecticut, United States
Job Summary
Hands-on leadership role overseeing day-to-day fulfillment center operations for an assigned shift or functional area; lead Team Leads and front-line associates to ensure safe, accurate, and efficient execution of the daily plan, driving on-time shipments, productivity, and quality while managing labor plans and attendance. Coach and develop staff, lead daily huddles and shift handoffs, enforce safety standards, identify process gaps, partner cross-functionally to resolve issues, and support payroll/timecard review and overtime control. Requires 4+ years of operational leadership experience, experience with warehouse management systems and data-driven decision making, and flexibility to work weekends/nights/extended hours. Proficiency with Google Workspace or Microsoft Office tools and automotive aftermarket experience are pluses.
Required Qualifications
- 4+ years of experience in fulfillment center, warehouse, distribution, or other operational leadership environments
- Experience leading front-line teams in a fast-paced, high-volume operation
- Proven ability to coach, mentor, and develop employees while holding teams accountable to performance and behavioral standards
- Strong execution skills across safety, quality, productivity, labor planning, and customer-impacting metrics
- Experience with scheduling, payroll/timecard review, attendance management, and overtime control preferred
- Proficiency with Google Workspace or Microsoft Office tools
- Automotive experience is a plus, especially in automotive aftermarket, parts distribution, or other high-SKU environments
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