Assistant Operations Manager
$37,440–$45,760 year
On-site · Mililani Town, Hawaii, United States
Job Summary
As Assistant Operations Manager at UFC GYM Mililani, you will partner with the Operations Manager and General Manager to oversee day-to-day club functions, supervise frontline team members, and drive dues growth. You will manage POS operations, inventory, and back-office efficiency; oversee membership billing, and coordinate daily banking deposits. You will directly supervise and train front desk, kids club, and Armbar team members, ensure club appearance and equipment functionality, and coordinate janitorial services. You will greet members, resolve concerns professionally, and handle front-desk transactions including new memberships and account updates. Bring energetic, customer-focused leadership, strong organizational skills, excellent communication, and a proactive, team-oriented mindset to support club success. Mandatory qualifications include a high school diploma or GED, at least 6 months of customer service experience in related settings, CPR/AED certification (or willingness to obtain), readiness to complete Kids Club Attendant training, and the ability to stand for a full shift and lift up to 25 pounds.
Required Qualifications
- High school diploma or GED equivalent
- Minimum of 6 months of customer service experience in a health club, retail, hospitality, or food service environment
- Current CPR/AED certification (or willingness to complete)
- Ability to complete Kids Club Attendant training prior to working in the childcare area
- Physical capability to stand for a full shift and occasionally lift/move up to 25 pounds
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