Assistant Operations Manager
$41,600–$45,760 year
On-siteWilmington, North Carolina, United States
Wilmington, North Carolina, United StatesOn-siteFull Time$41,600–$45,760 yearMedium
Full TimeMedium
Job Summary
Manage day-to-day parking operations at assigned locations by supervising frontline staff, scheduling shifts, processing bank deposits, and preparing monthly and year-end reports. Ensure contractual guidelines are met while fostering client relations, answering customer inquiries, and assisting with equipment maintenance and cleanup tasks. Report safety hazards, policy violations, and accidents to the Facility Manager, and oversee hiring and training of cashiers and valet attendants. Maintain knowledge of local streets and landmarks to support efficient garage management.
Required Qualifications
- High School Graduate
- Must possess a valid state-issued driver's license with current address and acceptable driving record
- Speaks clearly
- Listens and gets clarification
- Responds well to questions
- Writes clearly and informatively
- Able to read and interpret written information
- Have a strong customer orientation and positive attitude
- Able to respond to requests for service and assistance in a courteous and professional manner
- Adapts to changes in the work environment
- Able to deal with change, delays, or unexpected events
- Exhibits sound and accurate judgment
- Regularly required to stand
- Regularly required to walk
- Regularly required to use hands to handle cash and equipment
- Occasionally required to sit
- Occasionally required to climb or balance
- Occasionally required to lift and/or move up to 25 pounds
Desired Qualifications
- A minimum of six months of parking experience preferred
- Availability to work 2nd shift, 3rd shift and/or week-ends may be required
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