Assistant Operations Manager - 2nd shift- Santa Fe Springs, CA.

Review inbound appointment logs and open order reports to plan daily inbound and outbound schedules that meet customer metrics. Assign workers to specific duties based on workload, determine staffing needs, and issue written and oral instructions to a team of 20+ employees. Directly supervise operations by tracking productivity, managing department payroll, and ensuring proper safety procedures are followed. Resolve employee grievances, address complaints, and maintain harmony among workers while reviewing operational procedures. Trace item history to identify inventory discrepancies and recommend remedial actions.