Assistant Officer, Personal Banker, Consumer Banking Group
On-site · Visakhapatnam, Andhra Pradesh, India
Job Summary
Assistant Officer, Personal Banker in DBS Consumer Banking Group. Provide exceptional customer service and support to clients, proactively identify and address financial requirements, offer tailored solutions and products. Maintain thorough understanding of product offerings, policies, and procedures to provide accurate information. Collaborate with cross-functional teams to deliver seamless client experiences and contribute to growth and retention initiatives in the consumer banking portfolio. Maintain accurate records and documentation related to client interactions and transactions while adhering to compliance and regulatory requirements.
Required Qualifications
- Strong communication and interpersonal skills
- Proficient in banking systems and software
- Excellent problem-solving and decision-making abilities
- Demonstrated track record of achieving sales and customer service targets
- Ability to work collaboratively in a team environment
- Commitment to exceptional customer service and professional conduct
- Knowledge of product offerings, policies and procedures
- Ability to maintain accurate records and documentation
- Compliance with regulatory requirements
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