Assistant Marketing Communications Manager (Royal Orchid Sheraton Riverside Hotel Bangkok)

Promote brand awareness internally and externally while using sales techniques to maximize revenue and maintain guest loyalty. Communicate with potential owners via telephone to set up preview package sales and tours, explaining details and verifying eligibility before scheduling. Encourage guests or callers to purchase these packages and determine complimentary gifts for patronage. Perform general office duties supporting Sales & Marketing, including filing, email management, and message relay. Assist management in training, evaluating, and coaching employees while serving as the first point of contact for the Open Door Policy. Welcome guests according to company standards and address service needs with clear, professional communication. Move objects weighing up to 10 pounds without assistance.