Assistant Manager
On-site · Clarksville, Tennessee, United States
Job Summary
Assistant Manager at Zaxby’s in Clarksville, TN leads and coaches restaurant team members, manages shift operations, controls inventory and food costs, balances cash handling, and ensures guest satisfaction and quality standards. Responsibilities include hiring and scheduling staff, maintaining daily/weekly/monthly/quarterly task checklists, achieving budgeted goals, training front-of-house development, POS operations, order accuracy, and ensuring a clean, safe dining environment. Requires ability to work 45 hours per week, flexibility for nights and weekends, and prior restaurant management experience is a plus. Must be a team player with a focus on guest experience and brand representation.
Required Qualifications
- Prior restaurant management a plus
- Ability to work a minimum of 45 hours per week
- Manage all personnel on each shift, including cashiers and cooks
- Inventory management: the management of food costs
- Ensure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly
- Hiring and scheduling staff to provide quality guest experience while managing labor expense
- Ensure that daily cash drawers, safe and credit cards are balanced
- Operate the store to meet or exceed budgeted operating goal
- Ensure that all product quality standards are met
- Create an environment of quality within your store
- Lead a team well and coach the performance of others
- Hands-on stations training
- Provide friendly, enthusiastic service for all guests
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby’s brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform owners of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Accurately complete, package, and present guest orders
- Other duties as assigned
- Flexible Hours
- Discounted meal plan
- Team member referral bonus
- Location: Clarksville, TN
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