Assistant Manager
$49,920–$56,160 year
On-siteZionsville, Indiana, United States
Job Summary
Conduct front desk operations and perform Spa Coordinator duties on regularly scheduled shifts. Coach and develop hospitality team members to confidently sell retail, maximize the appointment book, and consistently upsell advanced services. Run daily sales huddles and provide real-time, on-the-floor coaching while ensuring guest journey standards are followed from arrival to departure. Train new hires and serve as Manager on Duty, supporting the Spa Director. This role requires flexible availability including evenings, weekends, and holidays. Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment.
Required Qualifications
- 2-4 years of front desk, guest services, or hospitality leadership experience in a sales-driven environment
- A proven, hands-on track record coaching a team to hit retail and booking goals
- Strong training, coaching, and communication skills
- Flexible availability including evenings, weekends, and holidays
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