Assistant Manager
On-siteAlbuquerque, New Mexico, United States
Job Summary
Assistant Manager at Krispy Kreme responsible for supporting the General Manager in daily shop operations to ensure guest service, product quality, food safety, operational excellence, and profitability. Plays a role in recruiting, onboarding, training, and developing team members; coaches hourly staff; supports leadership succession; upholds Krispy Kreme brand standards; drives sales performance; ensures a clean, safe, and welcoming environment; oversees shop operations including retail, production, sanitation, and inventory; manages labor costs and controllable expenses; enforces food safety and regulatory compliance; maintains equipment, POS usage, and performance reporting; accommodates flexible scheduling and supports multiple shop locations as needed.
Required Qualifications
- Minimum of 1–3 years of restaurant, retail, hospitality, or food service supervisory experience preferred.
- High school diploma or equivalent required; college coursework preferred.
- Strong leadership, communication, and organizational skills.
- Knowledge of food safety, sanitation, and operational procedures.
- Ability to obtain and maintain required food safety certifications.
- Experience with cash handling, inventory management, and scheduling preferred.
- Proficiency with POS systems and basic computer applications.
- Ability to work flexible schedules including early mornings, evenings, weekends, holidays, and overnight shifts as needed.
- Reliable transportation and ability to support nearby shop locations as business needs require.
- This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee.
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