Assistant Manager

Oversee daily shop operations including retail, production, sanitation, and delivery functions while ensuring compliance with food safety, sanitation, and health department regulations. Lead and develop team members through recruiting, hiring, onboarding, training, and coaching, while managing labor, product costs, waste, and controllable expenses to support sales and profitability goals. Maintain a clean, organized, and safe environment by enforcing cleaning schedules, inventory controls, and brand standards across retail, production, storage, and office areas. Handle guest concerns professionally, resolve complaints promptly, and ensure operational efficiency through proper staffing levels and deployment. Support opening, closing, and shift change procedures, including early mornings, evenings, weekends, holidays, and occasional overnight shifts based on business needs.