Assistant Manager
On-siteHouston, Texas, United States
Job Summary
Manage financial and operational functions of the property by collecting rent, processing invoices, preparing bank deposits, and reconciling accounts using Resman software. Execute daily transactions including resident file reviews, delinquency collections, and lease enforcement to maximize revenue. Coordinate maintenance tasks, manage vendor invoices, and oversee eviction proceedings while ensuring compliance with legal requirements. Act as on-site supervisor by organizing daily work, delegating tasks, and facilitating resident move-outs and lease signings. Promote resident satisfaction by addressing complaints and responding to owner requests. Assist the Community Manager in preparing budgets, variance reports, and financial statements while aligning team actions with community KPIs.
Required Qualifications
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions about the property's operations
- Professional Appearance
- Maintenance coordination
- Understand Property management Risk/Liabilities
- Experience with Customer Service-Resident Life Cycle
- Leasing and marketing support
- Strong Collection Skills
- Revenue Driven
- Eager to Learn and Grow
- Strong communication skills and solution driven
- Ability to work in Fast Paced Environment
- Self Sufficient/ Doesn't Need Micromanaging/Delivery with Out Supervision
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management program in order to complete required reports and employment documents
- Strong proficiency in using property management software (Preferably Resman)
- Must be able to pass background check and drug test
- Delinquency and collections
- Helping to prepare budgets, variance reports, and financial statements
- Maintain records, update tenant files, and manage correspondence
- Assists in Property Inspections
- Understands compliance & Regulatory Duties
- Assist in training new team members
- Coordinate tenants move-ins and move-outs, including lease signings and orientation
- Address complaints and facilitate conflict resolution
- Ability to resolve issues promptly
- Customer service
- Team player
- Strong communication skills
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