Assistant Manager, Virtual Branch Lending
$76,609–$90,127 year
Hybrid · Dartmouth, Nova Scotia, Canada
Job Summary
Assistant Manager, Virtual Lending at East Coast Credit Union in Nova Scotia leads the Virtual Branch Lending team, reviews and adjudicates Dealer Finance, Mortgage, and Loan applications, cultivates dealership and broker relationships, oversees onboarding of new partners, and ensures service excellence, compliance, and risk management while driving lending growth. Responsibilities include coaching and development of Lending Specialists, performance management, workforce planning, monitoring workflows and service levels, and providing guidance on credit quality, financial analysis, and lending best practices; experience with credit union policy, regulatory requirements, and collaboration with third-party lending relationships is required. The role emphasizes leadership, relationship management with partners, and operational oversight in a hybrid remote setup based in Dartmouth, NS.
Required Qualifications
- A certificate or diploma in Business or Commerce
- minimum of five years of lending experience
- at least two years in a supervisory role
- equivalent combination of training and experience in credit
- experience within the Credit Union system is an asset
- progressive financial services experience including member service, lending, fraud prevention, risk management, contact center, or branch operations
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