Assistant Manager - Two Maids of Malvern
On-siteMalvern, Pennsylvania, United States
Job Summary
Conduct quality control by checking field cleans and meeting customers to resolve complaints while representing the company professionally. Manage daily scheduling for customer reschedules, cancellations, and new bookings to keep operations running smoothly during busy days with 15+ cleans. Serve as the first point of contact for employee call-outs and maintain office operations including washing rags, refilling chemicals, and servicing equipment. Work consistent weekday hours from 7:30 AM to 3:30 PM with three paid days off after 90 days. Join a locally owned franchise entering its next growth phase with direct mentorship from owners and an opportunity to learn the business from the inside.
Required Qualifications
- Comfortable managing a fast-paced, busy schedule
- Calm and effective under pressure — high-stress situations don't rattle you
- Strong communication skills with both customers and team members
- Reliable transportation
- Consistent weekday schedule: 7:30 AM – 3:30 PM, no nights or weekends
Desired Qualifications
- Prior cleaning industry experience
- Service industry and/or managerial experience
- Someone who wants to learn the business and grow into a larger role as we expand
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