Assistant Manager - Two Maids of Malvern
On-siteMalvern, Pennsylvania, United States
Job Summary
Check in on cleans in the field to ensure quality standards are met, manage daily schedules including reschedules and cancellations, and maintain office operations such as washing rags and refilling supplies. Meet with customers to build relationships and resolve complaints while serving as the first point of contact for employee call-outs. Keep the operation running smoothly during busy days with 15+ cleans, ensuring Professional House Cleaners are supported and equipped. Maintain equipment like vacuums and cleaning supplies. Consistent weekday schedule from 7:30 AM to 3:30 PM with no nights or weekends.
Required Qualifications
- Comfortable managing a fast-paced, busy schedule
- Calm and effective under pressure — high-stress situations don't rattle you
- Strong communication skills with both customers and team members
- Reliable transportation
Desired Qualifications
- Prior cleaning industry experience
- Service industry and/or managerial experience
- Someone who wants to learn the business and grow into a larger role as we expand
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