Assistant Manager
On-siteGreenville, Texas, United States
Job Summary
Assist with management of all restaurant operations, including hiring, training, and reviewing employee performance. Perform accounting responsibilities, prepare reports for submission, and administer the ACT program. Quickly prepare customer orders according to specifications while prioritizing service before maintaining the dining room and work area. Operate all kitchen equipment and report needed repairs to the Maintenance Department. Ensure excellence in quality, service, and cleanliness while maintaining a positive atmosphere among staff and customers. Requires continuous customer and employee contact, standing, and walking for 90% of shift time.
Required Qualifications
- Must be clean, neat and well groomed
- Must have good interpersonal communication skills to work with customers and employees
- Must have basic understanding of fast food operations, production procedures and deployment procedures
- Must have ability to master cash control and understand and ensure adherence to Quality, Service, Cleanliness and Hospitality guidelines
- Must understand basic principals of sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration
- Must be able to follow verbal and written instructions
- Must have good hearing to work with customers and fellow employees and to work the drive through when necessary
- Must have good vision to observe store dynamics and to operate kitchen equipment safely
- Must be honest
- Must be assertive and aggressive, but well mannered
- Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise
- Must be able to work as a team member and to perform job duties with a minimum of disruption to customers or fellow employees
- Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
- Must have good manual dexterity to be able to work rapidly and accurately during rush periods
- Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness
Desired Qualifications
- High school diploma or GED preferred
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