Assistant Manager
$35,651–$64,314 year
On-site · Freeport, Illinois, United States
Job Summary
Assistant Manager at a T-Mobile retail store oversees the team to deliver customer-focused experiences, coaching Mobile Experts, observing interactions, and driving training and leadership practices. Responsibilities include keeping customer wait times down, staying current on products/services/promotions, maintaining store environment and plan-o-grams, ensuring knowledge of store systems and communications, and delivering financial results via KPIs. The role emphasizes leadership, training, coaching, merchandising, and customer service excellence; requires 1 year of customer service/sales experience in retail and a high school diploma or GED, and eligibility to work in the United States. Travel is not required for this particular posting, and the company emphasizes comprehensive benefits and growth opportunities.
Required Qualifications
- High School Diploma/GED (Required)
- 1 year customer service and/or sales experience, retail environment (Preferred)
- Legally authorized to work in the United States
- At least 18 years of age
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