Assistant Manager
$35,651–$64,314 year
On-site · Prairie du Chien, Wisconsin, United States
Job Summary
Assistant Manager at T-Mobile leads and develops the store team in partnership with the Store Manager, focusing on delivering exceptional customer experiences, coaching and training Mobile Experts, maintaining store environments, and achieving financial and KPI targets. Responsibilities include orienting staff to customer-centric standards, observing interactions for feedback, managing customer wait times, staying current on products, services, and promotions, maintaining visual displays and planograms, ensuring effective use of store systems, controlling expenses, and delivering results. Requires a High School Diploma/GED and 1 year of customer service or sales experience in retail; 18+ years old and legally authorized to work in the United States. Travel is not required for this role. The role emphasizes leadership, coaching, product knowledge, and store operations within a retail environment, with comprehensive benefits and competitive compensation described in the posting.
Required Qualifications
- High School Diploma/GED (Required)
- 1 year customer service and/or sales experience, retail environment (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
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